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Marco Scanu, CEO of Visa Business Plans, recently attended the AILA RDC EMEA Spring Conference in Geneva, Switzerland. Over the course of several days, he joined immigration attorneys from across Europe, the Middle East, and beyond to discuss what is actually happening on the ground in today’s immigration landscape.
This blog is the first in a series where we’re sharing key insights from those conversations. Not just policy updates, but the real-world challenges attorneys are dealing with every day. The kind of details that don’t always make it into official guidance, but still have a direct impact on how immigration cases move forward.
One topic came up more than expected.
Visa interview scheduling.
At first, it doesn’t sound like a big deal.
Attorneys prepare a case, they book an appointment, and they move forward.
But that’s not how it works in practice.
What many people don’t realize is that there isn’t a single, standardized system for scheduling U.S. visa interviews. Instead, attorneys are working across multiple platforms, depending on the consulate:
AIS (Automatic Information System), also known as Yatri
CGI Federal, commonly referred to as US Travel Docs
ATLAS, a newer system that has been expanding across posts in 2025 and 2026
Each system comes with its own rules, limitations, and technical behavior.
That’s where things start to get complicated.
During the conference, attorneys shared how these platforms can affect even the most straightforward cases.
Appointment availability can change without notice.
Some systems release slots at unpredictable times.
Others have strict or inconsistent rescheduling rules.
What should be a simple administrative step becomes something that requires constant monitoring and adjustment.
And when you’re handling multiple cases across different countries, that inconsistency creates real challenges.
From the outside, the process looks linear.
Submit documents.
Schedule the interview.
Attend the interview.
But behind the scenes, that middle step can be one of the most unpredictable parts of the entire process.
It’s not just about securing a date. It’s about understanding how each system works, anticipating delays, and adjusting timelines accordingly.
This is exactly why attending conferences like AILA RDC EMEA matters.
These insights don’t come from official sources. They come from attorneys sharing real experiences across different consulates and jurisdictions. They reflect how the process is actually functioning today, not just how it’s supposed to work on paper.
Visa Business Plans was the only company focused exclusively on immigration business plans participating in these discussions. Being part of these conversations allows us to stay current with how adjudication trends and operational realities are evolving, and to ensure that our work continues to align with the expectations and strict standards cases are being held to.
Immigration is not just about meeting legal requirements.
It’s also about navigating a system that doesn’t always operate in a predictable or consistent way.
In the next blog, we’ll explore another topic discussed in Geneva—one that shifts from process challenges to how decisions are being approached at the adjudication level today.
Contact us today to get started
The information provided in this blog is intended solely for informational purposes. While we strive to offer accurate and up-to-date content, it should not be considered legal advice. Immigration laws and regulations are subject to change, and individual circumstances can vary widely. For personalized guidance and legal advice regarding your specific immigration situation, we strongly recommend consulting with a qualified immigration attorney who can provide you with tailored assistance and ensure compliance with current laws and regulations.
Visa Business Plans is led by Marco Scanu, a certified coach from the University of Miami with a globally-based practice coaching Fortune 1000 company executives, entrepreneurs, as well as professionals in four different continents. Mr. Scanu advises clients on turnaround strategies and crisis management.
Mr. Scanu received a bachelor’s degree in Business Administration (Cum Laude) from the University of Florida and an MBA in Management from Bocconi University in Milan, Italy. Mr. Scanu was also a Visiting Scholar at Michigan State University under the prestigious H. Humphrey Fellowship (Fulbright program) with a focus on Entrepreneurship, Venture Capital, and high-growth enterprises.
At present, Mr. Scanu is the managing partner and CEO at Visa Business Plans, a Miami-based boutique consulting firm providing attorneys and investors with business planning services in the areas of U.S. and Canadian immigration, SBA loans, and others.
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